Short-Term Rental Support
Local, on-the-ground support for self-managing Airbnb and VRBO hosts in the Phoenix area. We handle turnover condition checks, coordinate turnovers, and flag issues before they become guest complaints — so you keep control of your listing without being on-site for every turnover.
Who it's for
- Airbnb & VRBO hosts
- Property managers needing local support
- Owners with vacation rental properties
- Hosts managing properties remotely
What's included
- Pre-guest condition checks
- Post-checkout condition checks
- Turnover coordination with cleaning crews
- Restocking coordination (consumables & supplies)
- Maintenance issue flagging & resolution
- Photo documentation for each visit
- Lockbox & access verification
- Guest-readiness checklists
Optional add-ons
Pricing
Flat-rate visits and monthly oversight — no hidden fees, no minimum commitment.
Property Condition Visit
Pre-guest or post-checkout condition check with a full photo report.
- Full interior & exterior condition check
- Photo report delivered same day
- Issue flagging & vendor referral
- Lockbox & access verification
- Guest-readiness checklist
Turnover Coordination
We coordinate with your cleaning crew and verify the property is guest-ready.
- Cleaning crew coordination & oversight
- Pre-guest readiness verification
- Restocking coordination (supplies/consumables)
- Photo documentation
- Issue triage & resolution tracking
Monthly Oversight
Ongoing monthly support for active rental properties with regular check-ins. Additional turnover coordination beyond what's included is billed at $95 each.
- 4 scheduled property condition checks/month
- Up to 2 turnover coordinations/month included
- Photo reports after every visit
- Priority scheduling
- Vendor coordination & oversight
- Monthly STR Property Summary
Add-on services
Common questions
A full walk-through of all rooms, photo documentation of condition, flagging of any damage or maintenance issues, lockbox and access verification, and a guest-readiness checklist — all delivered in a same-day report.
Yes. With Turnover Coordination, we act as your on-site point of contact — briefing the crew, checking in during the turnover, verifying the finished result, and confirming the property is truly guest-ready before the next check-in.
We document damage immediately with detailed photos and a written summary you can use for your platform claim or insurance. We also coordinate any necessary repair vendors.
We do our best to accommodate tight windows — let us know your check-out/check-in times when you book and we'll confirm availability. Same-day turnovers during peak season (Oct–Apr) book up fast.
Both work. The Property Condition Visit ($75) and Turnover Coordination ($120) are available on demand. If you have consistent bookings, the Monthly Oversight plan ($349/mo) includes 4 condition checks and up to 2 turnovers, with priority scheduling and a better per-visit rate.
A monthly operational recap specific to your rental: scheduled condition checks, turnover activity, vendor and cleaner coordination activity, any property-condition issues, inventory or property concerns, outstanding action items, and relevant photo highlights. It's focused on short-term-rental operations rather than broader second-home management.
Ready to get started with Short-Term Rental Support?
Tell us about your property and we'll tailor a plan that fits.
Request Availability