Overview
Home Wise (“we,” “us,” or “our”) is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you use our website and services.
Information We Collect
When you submit an inquiry through our website, we collect the following information:
- Name, email address, and phone number
- Property address and type
- Service preferences and desired start date
- Any additional notes you provide
- Your IP address (for spam prevention purposes)
- Your browser's user agent string
- Referring page URL
Bot & Spam Protection
We use Cloudflare Turnstile, a privacy-preserving challenge platform, to protect our inquiry form from automated submissions. Turnstile may collect certain technical data (such as browser characteristics) to verify that you are a human visitor. This data is processed by Cloudflare in accordance with their privacy policy.
We also employ additional server-side protections including honeypot fields, submission timing checks, and IP-based rate limiting to prevent spam and abuse.
How We Use Your Information
- To respond to your inquiry and provide requested services
- To send you relevant communications about our services
- To prevent spam, fraud, and abuse of our platform
- To improve our website and services
Data Storage & Security
Your information is stored securely in our database hosted on trusted cloud infrastructure. We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.
Data Retention
We retain inquiry data for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. You may request deletion of your data at any time by contacting us.
Third-Party Services
We use the following third-party services that may process your data:
- Cloudflare Turnstile — Bot protection and human verification
- FormSubmit — Email delivery for inquiry notifications
- Vercel / Cloud hosting — Website hosting and infrastructure
Your Rights
You have the right to access, correct, or delete your personal information. To exercise these rights, please contact us at hello@homewiseaz.com.
Contact Us
If you have questions about this privacy policy or our data practices, please contact us:
- Email: hello@homewiseaz.com
- Phone: (602) 555-1234
- Location: Phoenix, AZ 85018